Comments on any aspect of the practice will be received with interest. Please pass on any such comments to the staff or doctors. We are keen to provide a high standard of service - please help us to do so. Comments on any aspect of the practice will be received with interest. Please pass on any such comments to the staff or doctors.

We also have a comments and suggestions box located in our waiting room. We want to hear about your experiences. If you have experienced exceptionally good service we want to hear about that too!! This is also the means by which you can ask a member of the Patient Forum to get in touch with you. Responses to your comments left in this way will feature in the Acorn, the quarterly newsletter from Oaklands Health Centre.

Complaints or grievances should be made to our practice manager, Jonathan Himsworth. We follow national guidelines regarding complaints and you will receive acknowledgment of your complaint within two days of receipt. We aim to resolve all complaints within 10 working days whenever possible.