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Oaklands Health
Centre opened in 2005 and offers a
comprehensive range of health care
services to local residents.
Our premises have
suitable access for disabled persons
and ample parking is available in
the main car park.
We endeavour to provide a happy,
friendly, family service, whilst at
the same time aiming to be at the
forefront of general practice and to
provide a one-stop health service to
our patients. We are fully
computerised and are the only
Dispensing Practice in the Holme
Valley.
We are also a
Training Practice and a variety of
people eg GP registrars, medical
students and nurses undertake part
of their training while attached to
this surgery.
When you register
with one of the doctors it takes
some time before we receive your
medical records from your previous
surgery.
Our Practice
Charter
What we
will do for you
- We are always
committed to providing the best
possible service.
We will always offer the
treatment and advice we believe
is best.
We will arrange a home visit if
you are too ill to attend the
surgery.
We will make every effort to see
you promptly.
We will inform you how to get
the results of tests and x-rays.
We will try to deal at once with
any problems or complaints.
A doctor is on call at all times
for emergencies.
You have the right to see your
health records subject to any
limitations in law.
Your records will be kept
confidential.
We will try to answer the phone
promptly and politely. If you
need to speak to a doctor you
will be told when you can do
this.
What you
can do for us
- Please treat
staff with courtesy and respect.
If possible, please phone before
10.30am if you need a home visit
unless in an emergency. Please
attend surgery wherever
possible.
Please tell us if you cannot
keep your appointment.
Please think carefully before
calling us, or our deputizing
service out at night.
Ask us if you are unclear about
your treatment.
Let us know if you change your
name, address or telephone
number.
Please remember most delays are
usually due to emergencies.
Please be patient.
Please treat your fellow
patients courteously by keeping
your appointment to time.
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